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Most horrible experience ever. Corporate will not help with your complaints. There claim is that every division is independently owned and operated but clearly the issue is across the country with there service. If you are the type of company that needs your product...
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#913927
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We signed up with unishippers after being told they would save us money on our shipping bills. They sent out notices to our vendors telling them they HAD to use this account. After a couple months we noticed it wasn't saving us costing more and harder to track. We told...
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Anonymous
Anonymous

Thanks, we were pricing them and in discussions to hire them.

1.1
I didn't like
  • Pricing deception
#859453
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Whenever there's an issue, they have stopped emailing me to get it resolved. They just hope the problem goes away, and it usually does because I pay for it. The idea and concept is good but the customer service needs to be better. Their rater online is off too often....
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2.6
#836016
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Avoid them if you can and if you don't want headache. Like many said they will give you low price then add surcharge that you didn't even requested. Like our sales rep Cole told us he will bet the FedEx price quote but when the invoice come he said he doesn’t...
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Anonymous
Anonymous

Unishippers doesn't determine the price of a lift gate that's the carrier's discretion. If one is required to complete the delivery, they will have to use one. Sounds like the...

1.4
I didn't like
  • Sales does not do what he promised
#753279
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Horrible experience of working with them. They steal money by cheating customers. They offered a low price to attract new customer, but the final bill will give you a big suprise, it could be double the quote. And they never provide any explanation, all charges are...
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Anonymous
Anonymous

You are right, I got the same experience. Really don't honest company. They say add how much is how much. Some bill is double times higher than the price show on website. If...

Anonymous
Anonymous

I am thrilled that Unishipper's are in the LTL market... SO many of their former customers are now mine, and I give them the service they demand, not what Unishipper's think t...

#720515
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Big promises were made on having lower prices than the competing shipping companies' when we signed up. When creating shipping labels we saw a competitive price during processing however once we received the weekly/monthly bills we saw many up charges added in that...
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1.0
I didn't like
  • Pricing deception
#716417
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Reading these crack me up. Unishippers, like any other 3pl, simply sell a contracted rates with the carriers. Some customers just aren't aware of how shipping tariffs work and think everyone is trying to hustle them when in actuality they never package or class things...
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Anonymous
unhappy customer

I have the same problem like what others said. We have been shipping the same type of products for 14 plus years it has nothing do with class or packaging. Unishiper added ex...

#678342
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Nancy at 714-842-0102 from Long Beach Cold called me and hung up on me. She did not bother to ask if it was a convenient time to talk. She said "here's the thing are you using Unishippers" I said, "here's the thing, I will contact you if I need your services." Nancy...
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Anonymous
LolaJean

Well, the rep that called me from that number was named "Shifra Johnston" or at least that is what the caller ID says. I would not say she was rude but honestly, I am so sick...

Anonymous
RieZ

I just was told by Nancy I had a bad attitude, I find that actually the stupidest thing on the face of the earth. Who called who for business I did not call UnshippersHow doe...

#647713
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I have used this company several times to move freight from Maryland to Maine, Cheryl Truchinski is nasty and difficult to deal with, she really doesn't care if you freight ever gets delivered, her favorite line is "LTL Freight is NOT GUARANTEED"! The only reason I...
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Anonymous
carrier

There is always more than one side to the story. Any one that ships freight should have an understanding of the differences between carriers and also that LTL provides an est...

1.0
#613561
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ABSOLUTELY DISASTROUS! This is the first and will definitely be the last and only time I will use this company! I contacted unishippers to ship a motorcycle and pick I was going to pick it up on a set delivery date, no big right? The friendly sales rep assured me this...
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Anonymous
Bob

Look at the email I got from them today.Hello,Back on January 29th I e-mailed you and I haven't heard from you since then so I can only assume one of the following:1) You're n...

#500590
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