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Holy smokes! What a dishonest company! If I conducted business like they did, my company would fold up! They charge if they use the lift gate on their trucks! They do not tell you about the charge and I have three forklifts at my shop! Then they have you sign the...
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#1026778
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03/23/17 This has got to be among the worst shipping experiences I have ever encountered. Unishippers is a franchise and the Idaho location which happens to manage shipping for eastern states; OH, PA, NY, etc., are totally incompetent. In short, they arranged a...
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1.0
I didn't like
  • Poor customer service and customer resolution
  • Unprofessional and poor attitude
#1026386
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Unishippers can't be trusted. We had 3 outstanding invoices with Unishippers in November 2015. I received a phone call wanting full payment of all invoices of which I did immediately paid to the Melbourne FL office (the corporate address). Apparently, the invoices were...
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#996069
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Tried Unishipper once. They quoted a price on the phone comparable to Fedex Ground. The quote was verbal. They produced the shipping label. They claimed they sent it (I sell stone) overnight and that I must now pay 3 times the quote. I explained the amount I was quoted...
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Anonymous
Anonymous

Addendum: This is the Unishipper franchise known as Quantum Shipping in Farmington, NY. Why they solicited me in Kansas I do not know.

#988807
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Stay away from Unishippers! Our company signed up to use them from shipping but when we first tried them their charges were much more than what the told us it would be and more than we were paying with Fed Ex. Also had different shipping times for each delivery . ...
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#924379
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Most horrible experience ever. Corporate will not help with your complaints. There claim is that every division is independently owned and operated but clearly the issue is across the country with there service. If you are the type of company that needs your product...
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#913927
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We signed up with unishippers after being told they would save us money on our shipping bills. They sent out notices to our vendors telling them they HAD to use this account. After a couple months we noticed it wasn't saving us costing more and harder to track. We told...
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Anonymous
Anonymous

Thanks, we were pricing them and in discussions to hire them.

1.1
I didn't like
  • Pricing deception
#859453
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Short Review on May 31, 2016

I had a salesman of their come in and say he was an employee of UPS. An outright lie. If the lie at the initial meeting you can bet they will keep on lying .
Brigham City, Utah
#857311
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Whenever there's an issue, they have stopped emailing me to get it resolved. They just hope the problem goes away, and it usually does because I pay for it. The idea and concept is good but the customer service needs to be better. Their rater online is off too often....
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2.6
#836016
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Avoid them if you can and if you don't want headache. Like many said they will give you low price then add surcharge that you didn't even requested. Like our sales rep Cole told us he will bet the FedEx price quote but when the invoice come he said he doesn’t...
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Anonymous
Anonymous

Unishippers doesn't determine the price of a lift gate that's the carrier's discretion. If one is required to complete the delivery, they will have to use one. Sounds like the...

1.4
I didn't like
  • Sales does not do what he promised
#753279
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