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I have been working with Unishippers for over six months now. They have done an excellent job thus far. Similar to other reviews below, I have experienced issues with my freight shipments. But as a business owner who has been shipping products via common LTL carriers...
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4.6
#1378932
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After 6 months of good service with regular monthly shipments beginning this spring every shipment we sent via Unishipper Freight Service resulted in $100-250 in additional charges from the Carriers. The company does not have your back..... And there Boston Franchise...
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1.0
#1372902
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A Nancy calls into our company and was extremely the moment we stated we did not need her services. The rudest cold call we have ever received. I doubt anyone would want to do business with someone who can switch from Normal to rude in a 2 minute call. If someone would...
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1.0
#1368252
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Terrible customer service at the 4555 Geneva St. Denver, CO location. They were supposed to deliver my product to my home on Monday 9/17/2018 - it is now Wednesday, and we need this for a construction project we were committed to begin on Tuesday. We went to the site...
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#1360320
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For two years we used the broker, we have now encounter more problems on every shipment. In the past years i was a broker with authority from the Federal Motor with the Federal Government. In the 1980 we had the same problems. We were in involved in a sting operation...
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I didn't like
  • Unprofessional and poor attitude
  • Pricing deception
#1352943
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My most expensive issue is worth $5270. Items were damaged in Transit by Central Transport, an agent of Unishippers. I let the claims department know and didn't get a claims form from them until 5 days later when we were out of the concealed damage window. I sent forms...
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3.8
#1347356
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I sent multiple emails to try and get some answers before using them. Not once did I receive a response back from them. If that's how they treat a potential new customer, how would I be treated once I became a customer? Glad I found this out before I "signed up" and...
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1.0
#1341837
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I shipped a title via unishippers ups - so we paid for the delivery then received a second bill from them for 3 times the money spent - $89. so I called - and said that this was wrong - didn't matter they still took the money. you are not a customer for them - esp if...
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1.0
#1320191
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I can't agree more with the other reviews, they have the worst customer service I have ever experienced and will never deal with them again. If only I checked these reviews beforehand. The reason I am writing this is to warn customers not to use them! I don't think...
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1.0
Oyster Bay, New York
#1293886
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After spending an excessive amount of time on the phone getting things set up with this company, we were still not up and running. Every time we had a question, they had to call UPS and then get back to us with an answer. They would make promises to us, and then we...
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1.7
#1214296
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